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Showing posts from April, 2017

Suncorp Insurance announced it's using drones to survey damage from Cyclone Debbie

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Suncorp Insurance has announced that it is using drones to survey damage caused by Cyclone Debbie, marking the first time the technology has been used in Australia for cyclone and flood insurance claims.

Drones have been used to fly over the disaster-hit areas of the state and assess flood and cyclone claims home insurance policies, and assess the severity and extent of damage, with information filtered back to the insurer’s customer response teams (CRTs).

The technology has been used in areas that bore the brunt of Cyclone Debbie last week such as around Bowen, Airlie Beach and Proserpine. In each of these areas, the insurer has set-up CRTs to assist the hardest hit communities of the region.

 ​​​​​​“The drone imagery gives our teams important insights into the extent of the damage in areas that are still inaccessible due to closed roads and floodwaters,” Josh Cooney, a Suncorp spokesperson said.

“With this information, we can better coordinate our response so our teams can hit the g…